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AI assistant by Microsoft

Microsoft Copilot review

Published · Updated

The free Copilot app runs on Windows, the web, iPhone and Android. Copilot Mode in Edge adds Actions that can open pages, click, fill forms and work through booking or unsubscribe flows with your approval. Actions launched as a free US preview. Microsoft 365 Premium adds higher Copilot limits and agents like Researcher.

Rank 5 of 5 ai assistants with agent features

7.3/10

Is Microsoft Copilot worth it?

It depends on what you need it to do. Microsoft Copilot is an AI assistant. Price as of November 2026: free. It's worth it if you use Windows and Edge and want a free agent that's already there. The main catch: actions is a US preview and only works in Edge. ChatGPT is the better choice if you want the broadest agent on every device and already pay for, or are happy to pay for, ChatGPT Plus.

Our verdict

Copilot is a solid free agent for Windows and Edge users: Actions can work through bookings and unsubscribe flows, asking you first. Actions is still a US preview tied to Edge, and Copilot does less on its own than ChatGPT, Claude or Gemini.

Choose Microsoft Copilot if you use Windows and Edge and want a free agent that's already there.

Microsoft Copilot screenshots

microsoft.com/en-us/copilot
Microsoft Copilot homepage as it appeared on November 12, 2026
Microsoft Copilot homepage, captured November 12, 2026View live

Errands it can run for you

Does it on its ownWith your OK, or partlyDoesn't do itErrands in order: Book, Buy, Inbox, Forms, Money, Research

Good at

  • Free, and built into Windows and Edge
  • Actions handle booking and unsubscribe flows with your approval
  • Phone apps and voice
  • Microsoft 365 Premium bundles Office and storage

Watch out for

  • Actions is a US preview and only works in Edge
  • Does less on its own than the top three
  • Microsoft hasn't published current consumer limits for Actions
  • No background or scheduled tasks for consumers

How it scored

Gets it done6.5
Reach8.0
Knows you7.0
Safety & control7.5
Value8.0
Trust7.5
Overallweighted, out of 107.3
Gets it done (30%):
Does it finish real errands on its own, like booking, buying, filling forms and sorting your inbox, or does it mostly tell you how?
Reach (15%):
Can you use it where you already are: phone, computer, browser, text messages, voice?
Knows you (15%):
Does it remember your preferences, accounts and past requests, and can it act without being asked each time?
Safety & control (15%):
Does it ask before spending money or sending things, let you limit what it touches, and protect your logins and data?
Value (15%):
What do you get for free, what does real use cost each month, and how predictable is the bill?
Trust (10%):
Track record, refund terms, security history and what real users report.

Where Microsoft Copilot works

  • Clicks through websites for you
  • Works in the background or on a schedule
  • Remembers you
  • Works over text messages
  • Talks by voice
  • Phone app

Microsoft Copilot pricing

PlanMonthlyBilled yearlyIncludes
CopilotFree/mon/aFree app; Copilot Mode and Actions in Edge (US preview)
Microsoft 365 Premium$19.99/mo$16.67/moOffice apps, higher Copilot limits, Researcher and Analyst agents

Prices as of November 2026, in US dollars before tax, as listed on copilot.microsoft.com or reported by the sources below on November 12, 2026. Prices change; check before you buy.

Microsoft Copilot alternatives

  • Meta Muse Most people who want one agent to handle real errands, especially in WhatsApp.
  • ChatGPT Most people who want one agent that can do a bit of everything.Microsoft Copilot vs ChatGPT
  • Google Gemini People whose email, calendar and phone already run on Google.
  • Claude People who want a careful agent working in their own browser and files.
  • Alexa+ Households that want errands done by voice, especially Prime members.

See all Microsoft Copilot alternatives

Sources