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Work agent by Town

Town review

Published · Updated

Town gives each user a personal agent, a "Townie," that learns your people, projects and writing voice, then works across your inbox, calendar, chats and apps. Routines run repeated jobs on a schedule or when something new arrives. You reach it by iMessage, Slack or its iPhone app.

Rank 12 of 22 personal agents

6.9/10

Is Town worth it?

It depends on what you need it to do. Town is a personal agent. Price as of November 2026: from $15/mo. It's worth it if your errands are mostly work: inbox, meetings, follow-ups and reports. The main catch: built for work, not personal errands. Meta Muse is the better choice if you want the most capable free personal agent and you're comfortable giving Meta access to your accounts.

Our verdict

Town is a polished, secure agent for your working life, with SOC 2 Type 2, approvals by default and a real free plan. It's built for work rather than personal errands, so it won't book your dinner or chase a refund.

Choose Town if your errands are mostly work: inbox, meetings, follow-ups and reports.

Town screenshots

town.com
Town homepage as it appeared on November 12, 2026
Town homepage, captured November 12, 2026View live
town.com/pricing
Town pricing page as it appeared on November 12, 2026
Town pricing page, captured November 12, 2026View live

Errands it can run for you

Does it on its ownWith your OK, or partlyDoesn't do itErrands in order: Book, Buy, Inbox, Forms, Money, Research

Good at

  • Learns your people, projects and voice
  • Routines run on a schedule or trigger
  • SOC 2 Type 2; asks before sending anything important
  • Free plan and 7-day Pro trial

Watch out for

  • Built for work, not personal errands
  • Higher plans billed yearly
  • Credit-based
  • Doesn't book or buy

How it scored

Gets it done5.5
Reach7.5
Knows you8.0
Safety & control8.5
Value6.0
Trust7.0
Overallweighted, out of 106.9
Gets it done (30%):
Does it finish real errands on its own, like booking, buying, filling forms and sorting your inbox, or does it mostly tell you how?
Reach (15%):
Can you use it where you already are: phone, computer, browser, text messages, voice?
Knows you (15%):
Does it remember your preferences, accounts and past requests, and can it act without being asked each time?
Safety & control (15%):
Does it ask before spending money or sending things, let you limit what it touches, and protect your logins and data?
Value (15%):
What do you get for free, what does real use cost each month, and how predictable is the bill?
Trust (10%):
Track record, refund terms, security history and what real users report.

Where Town works

  • Clicks through websites for you
  • Works in the background or on a schedule
  • Remembers you
  • Works over text messages
  • Talks by voice
  • Phone app

Town pricing

PlanMonthlyBilled yearlyIncludes
FreeFree/mon/a30 chat messages a month
Starter$15/mon/a1,250 credits a month
Pron/a$49/mo5,000 credits a month, billed yearly
Powern/a$99/mo12,000 credits a month, billed yearly

Prices as of November 2026, in US dollars before tax, as listed on town.com or reported by the sources below on November 12, 2026. Prices change; check before you buy.

Town alternatives

  • Meta Muse Most people who want one agent to handle real errands, especially in WhatsApp.
  • Instinct People with an invite who want errands, especially travel, done end to end by text.
  • Hark Pro People who want a proactive agent that can order, pay and book, for free to start.
  • Pally People who want a capable agent in their texts without paying.
  • Lindy Busy professionals who want an assistant for inbox, calendar, meetings and calls.Town vs Lindy

See all Town alternatives

Sources